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First, thanks so much for supporting our small business, both before, and during COVID.  We truly appreciate it and we hope we were able to play a part in supporting your business as well! And, during all of this, we’ve had to pivot in our processes at times and I know that can be confusing to our customers.  We thank you for your patience as we continue to navigate COVID for the safety and health of our customers and our employees.


We are looking forward to welcoming our customers back into our retail store.

Starting the week of June 15,
the retail store will be open on Tuesdays/Wednesdays/Thursdays from Noon until 5 pm. We will remain closed on Mondays and Fridays.

Only six customers in the store at one time. This includes customers for our other business, Craftsman Studio.

Per State Mandate, MASKS ARE REQUIRED.

6' Social Distancing required.

Hand Sanitizer will be available.

No public restrooms available and no toys for the children to play with.

We will be cleaning high traffic touch points regularly (door knobs, point of sale system, etc.)


Our fragrance center will be closed to smelling. It is just not a good time to have customers sticking their noses to bottles and breathing on the samples. You will be able to select the one ounce sizes off the shelf for $2.50 each.

If you are planning to purchase a lot of fragrance oil, please place an order on the website for store pick up. This will allow us time to pour the fragrances so that we can limit the time we need to leave the showroom.

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Pick-up days will be Tuesday/Wednesday/Thursday – Noon to 5 pm and Friday from Noon to 2 pm.

Orders placed after 12 pm and before 5 pm, will be available after Noon the next day.  Orders placed between 5 pm and 12 pm will be available two days later after Noon.  You will come into the store and pick up your orders. As always, we’ll have some assistance for large/heavy orders (Wax, jars, etc.)

The reason that we are asking for 24 hours notice on pick ups and only having pick ups and the retail store open in the afternoons is because we have seen a very large increase in orders. Not just in the amount of orders, but in the size of each order. We are a small business with limited staff so we are spending our mornings in the warehouse, pulling, packing, and shipping orders in time for the USPS and UPS Pick Ups. Mondays and Fridays are particularly busy so that is why the store will be closed on those days, other than store pick ups on Friday.

Cierra Candle and Soap Making Supplies
2815 Baker Ave, STE 105
Everett, WA 98201
US
866-907-2668

Having trouble finding our retail store? We are in Baker building in Everett WA. Look for us off of Hewitt ave on Baker Avenue. We are in the brick building across from Kobota dealer by the flag pole.