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Please note, the easiest/best way to contact us is via email. You will get the fastest response. We have a very small staff and you may get the voice mail if we are on the line with another customer, filling orders in our warehouse, or otherwise have our hands full, so please be sure to leave us a detailed message and we will return your call as soon as we can. We WILL always return your call if we miss you!

Company Information:

Cierra Candle and Soap Making Supplies is located in Everett, Washington

Mailing Address:
2815 Baker Ave, STE 105
Everett WA 98201

Physical Address:
2815 Baker Ave, STE 105
Everett WA 98201

Phone: 866-907-2668
Email: [email protected]

Hours of Operation:

Customer Service Hours: Monday - Friday: 9:00 a.m. - 2:00 p.m. (PST)


Our retail store is closed for the foreseeable future due to COVID-19 concerns. The safety and health of our customers and our staff is our first priority.

While this means you can’t physically come into the store, we are still here to support your crafting and business.  Here’s how we will navigate this:

1.  You can place an order online.  If your order is $50 or more, we will offer curb-side pick up.  When you get to check-out, simply click on store pick up.  You will need to pay for your order online.  Store pickup orders need to be placed by 9 am. We need at least two hours to put your order together as it will be queued with other orders coming in online for shipment. We will have store pick up hours, Monday through Friday, Noon to 2 pm.  When you get here, call our number 866-907-2668 and we will bring the order to your car.

2.  You will always have the ability to place an order online and have it shipped.  If you place an order online before Noon each day, it ships same day.  Shipping within WA is relatively inexpensive and most shipments arrive within one day, two at the most.  Our USPS and UPS pick-ups happen right around 2 pm daily.


Please know that we are taking all safety precautions when preparing your order.  Surfaces are wiped down regularly.  Our staff wear gloves when preparing and shipping orders.  


We truly appreciate our customers and wish you to remain healthy.  Thank you for supporting our small business.