How are we doing??

We'd love to get feedback from you about your recent order!

Did we do a good job? A GREAT job?? Or did we blow it? (Yes, we want to know about that, too!)

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By answering a few questions below, your responses will help us to better serve all of our customers - and you could WIN A $50.00 GIFT CERTIFICATE!!  Your personal information is not required, but we'll need it if you want to be entered into our monthly drawing for the gift certificate.

Only one feedback per order, please.

Thanks again for choosing Cierra Candles, and we look forward to hearing from you!

Order / Invoice # that this refers to  (optional)

Did your order arrive when expected?  Yes No

How well was your order packed?

Did you receive everything you ordered?  Yes No

     If no, was it noted on your invoice that the item was temporarily out-of-stock?  Yes No

How would you rate the quality of our candle supplies? 

How would you rate the selection of supplies? 

How did you place your order? 

     If you placed your order online, was the website/shopping cart easy to use?  Yes No

     If you ordered by phone, how would you rate the service you received? 

     If you placed your order by e-mail, did you receive a prompt response?  Yes No

Will you order candle making supplies from Cierra Candles again?  YES! No

 

Please add comments and/or suggestions regarding our products, website, customer service,

or anything you'd like us to know!

 

The following is optional, but required if you'd like to be entered in our monthly drawing for a $50.00 Cierra Candles gift certificate.

Name   

E-mail       Phone

Address        City   

State/Province     Zip/Postal Code     Country 

 

 

Thanks for your feedback!