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Frequently Asked Questions
Our "virtual assistants" are ready to answer your questions about candle making, ordering supplies on our website, and other frequently asked questions. To hear the answer, simply click on a question.
Quick Answers:
Do you offer free shipping? Yes!
How do I contact you?
What are your terms and policies?
Do you have candle making instructions?
Do you have soap making instructions?
How long will it take to receive my order?
Is your website secure?
If you have questions that are not answered above, please send us an email by clicking on the "Questions?" box in the upper right corner of any page. If you need information right away, please call us at 800-281-4337.
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